Refunds and Returns Policy

Last Updated: 1 October 2024

Overview

This Refunds and Returns Policy (“Policy”) governs all purchases made through Deeezies Luxury Hair (“we,” “us,” or “our”) for our hair extension products. By making a purchase, you (“Customer,” “you,” or “your”) acknowledge and agree to the terms outlined in this Policy.

Hair Extension Product Policy

Due to the personal nature of hair extension products and our commitment to maintaining the highest hygiene standards:

  • All hair extension sales are final
  • No returns or exchanges will be accepted
  • Refunds are not available once an order has been placed
  • Order modifications cannot be accommodated

Reasons for Our No-Returns Policy

For health and hygiene reasons, as well as quality assurance:

  1. Hair extensions are considered personal care items
  2. Once a package has been opened, we cannot guarantee the product’s condition
  3. To ensure all customers receive new, unused, and untampered products
  4. To maintain the integrity and quality of our hair extension products

Order Verification

Before finalizing your purchase:

  • Carefully review your selected hair extension specifications
  • Verify the following details:
    • Length of extensions
    • Texture of extensions
    • Color selection
    • Installation method compatibility
    • Shipping address accuracy
    • Payment information

Order Processing

Please note:

  • Orders cannot be canceled once submitted
  • Shipping addresses cannot be modified after order placement
  • Product specifications cannot be changed post-purchase
  • Additional items cannot be added to existing orders

Exceptions

We do not make exceptions to this policy. However, in the rare event of:

  • Shipping address change

Please contact us via email within 24 hours of placing your order with order details and an updated address for assessment.

Contact Information

For questions about this policy prior to making a purchase, contact us via email:

Contact Information

For questions about this policy prior to making a purchase, contact us via email:

Policy Updates

We reserve the right to modify this Policy at any time without prior notice. Changes will be effective immediately upon posting to our website.

*By proceeding with a purchase, you acknowledge that you have read, understood, and agree to all terms outlined in this Refunds and Returns Policy.