Terms and Conditions

Last Updated: 1 October 2024

1. Overview

These Terms and Conditions (“Terms”) govern your use of www.deeezies.com (“Site”) operated by Deeezies Luxury Hair (“we,” “us,” or “our”). By accessing or using our Site, you agree to be bound by these Terms.

2. Products and Services

Our policies regarding products include:

  • All hair extensions are sold as-is
  • Colors may vary slightly from photos due to lighting, screen settings and the unique characteristics of natural hair
  • Product specifications and prices are subject to change without notice
  • We reserve the right to discontinue any product at any time
  • Customers are responsible for proper care and maintenance of extensions
  • We do not guarantee how long extensions will last as this depends on care and use

3. Return, Refund, and Exchange Policy

We maintain a strict no-return policy:

  • All sales are final
  • No returns, refunds, or exchanges are accepted
  • No exceptions will be made for:
    • Color matching issues
    • Change of mind
    • Styling preferences
    • Hair texture concerns
    • Length decisions
  • Products cannot be returned for sanitary reasons
  • Customers are encouraged to carefully review all product details prior to purchasing

4. Order Acceptance and Pricing

Regarding orders and pricing:

  • All orders are subject to acceptance and availability
  • Prices are in U.S. dollars and are subject to change without notice
  • We reserve the right to refuse any order
  • We may limit or cancel quantities purchased per person or per order
  • Prices do not include taxes and shipping fees
  • Shipping fees are calculated at checkout

5. Payment Terms

We accept the following forms of payment:

  • Credit or debit card
  • All payments must be received in full before orders are shipped
  • Orders are processed after payment confirmation

6. Shipping Policy

Our shipping terms include:

  • Processing time: 2-5 business days
  • Shipping time: [3-5 business days]
  • We are not responsible for shipping delays once packages leave our facility
  • International customers are responsible for customs fees and duties
  • We do not guarantee delivery times
  • Tracking information will be provided when available

7. Product Care

Customers acknowledge that:

  • Proper care instructions must be followed
  • Product lifespan depends on maintenance and usage
  • Installation must be performed by qualified professionals

8. Intellectual Property

The following are protected by intellectual property rights:

  • All product images
  • Website content
  • Logo and branding
  • Marketing materials
  • Product descriptions

9. User Responsibilities

By using our site, you agree to:

  • Provide accurate account information
  • Maintain the security of your account
  • Not engage in fraudulent transactions
  • Be at least 18 years old to make purchases
  • Use products as intended

10. Product Care and Best Practices

To ensure the best experience with our products:

  • Hair installation must be performed by qualified, professional stylists
  • Do not use oil, conditioner, or products at the root prior to installing tape in hair extensions or while hair extensions are in, as it can it can compromise the adhesive on the tape
  • Wash, condition and moisturize hair extensions thoroughly each week
  • Apply product to hair as necessary, avoiding the roots
  • Do not sleep with wet hair
  • Brush and detangle hair gently and regularly, starting from the bottom of the hair first, gradually working upwards in sections
  • Use soft brushes only
  • Schedule regular maintenance appointments
  • Remove extensions after the recommended wear time of 4-6 weeks
  • Do not apply unnecessary tension or pull on hair extensions
  • Follow proper and professional installation and removal techniques

11. Limitation of Liability

Our commitment to quality:

  • We provide high-quality, professionally sourced hair extensions
  • We include detailed care instructions in our “Product Care and Best Practices” section
  • We stand behind the quality of our products
  • Customer satisfaction is our priority

Liability Disclaimer:

  • By purchasing our products, you acknowledge and agree that Deeezies Luxury Hair shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages
  • This includes, but is not limited to:
    • Any damage to natural hair or scalp
    • Costs of professional services
    • Installation or removal complications
    • Allergic reactions or sensitivities
    • Unsatisfactory results
    • Loss of use or data
    • Personal injury
    • Property damage
    • Loss of profits
    • Any other damages regardless of their nature
  • All products are used at the customer’s own risk
  • Professional installation and proper maintenance are the sole responsibility of the customer

12. Changes to Terms

We reserve the right to:

  • Modify these terms at any time
  • Update policies without prior notice
  • Post changes on this page
  • Consider continued use as acceptance of changes

13. Contact Information

For questions about these Terms, contact us via email:

14. Governing Law

These Terms are governed by the laws of California. Any disputes shall be resolved in the courts of California.